Returns & Refunds Policy

1. Responsibility After Delivery

Once an order has been delivered to the delivery address provided and confirmed by the courier (including GPS tracking or photographic proof of delivery), responsibility for the goods transfers to the customer.
We are not responsible for loss, theft, or damage after delivery has taken place.
Suspected theft must be reported to the police by the customer.

2. Returns – Within 14 Days Only

Return requests must be submitted within 14 calendar days from the date of delivery. Requests received after this period will not be accepted.

To be eligible for a return, the item must be:
• Unused
• In original packaging
• In resaleable condition
• Accompanied by proof of purchase
• Pre-approved by us in writing before being sent back

All return shipping costs are the responsibility of the customer, along with any damage or loss during transit (insured return recommended).

We reserve the right to refuse returns that do not meet these requirements.

3. Refunds

Refunds are issued only after the item has been received, inspected, and approved.
Deductions may be applied for:
• Damage
• Missing packaging or parts
• Cleaning or repair costs
• Re-stocking fees (up to 20%)

Refunds are made to the original payment method only.

4. Non-Returnable & Non-Refundable Items

These items cannot be returned or refunded:

• Deposits (non-refundable once paid)
• Sale or discounted items
• Paddleboards, kayaks & watersports equipment used on the water
• Custom, special-order or pre-order items
• Items damaged after delivery
• Gift cards

5. Damaged or Incorrect Items

Any issues must be reported within 24 hours of delivery, with:
• Photos of the item and packaging
• Order number and tracking information

Claims without supporting evidence may be rejected.

6. Refused or Failed Deliveries

If delivery is refused or fails due to incorrect address or no one available to receive the goods, the customer is responsible for:
• Original delivery costs
• Return delivery costs
• Any re-stocking fees

7. Order Cancellations

Orders may be cancelled only before dispatch.
Once dispatched, the 14-day returns policy applies.

8. Chargebacks & Payment Disputes

Where delivery has been confirmed by a courier with tracking or photographic proof, we will submit full evidence to the payment provider.
Successful delivery overrides claims of non-receipt.

9. Statutory Rights

Nothing in this policy affects your legal rights under UK consumer law.

Contact Us or Return to the following address with your order number and name inside.

Please return using Royal Mail

If you have any questions, please contact us:
info@thesupstore.co.uk

The SUP Store

Little Avon Marina
Stony Lane South
Christchurch, Dorset
BH23 1HW

✓ FREE Express Delivery on £250+ (1–3 working days)

Standard Delivery £1.99 on £100–£249 | £4.94 under £100

Red Paddle Co EVO Pro Changing Robe – Forest Green | 15k Waterproof, Warm & EcoThe SUP StoreSmall 5'0" - 5'3"changing robe

Red Paddle Co EVO Pro Changing Robe – Stealth Black | 15k Waterproof, Warm & EcoThe SUP StoreSmall 5'0" - 5'3"changing robe

Red Paddle Co EVO Pro Changing Robe - Forest Green

Name: Red Paddle Co EVO Pro Changing Robe - Forest Green
Brand: Red Paddle Co
Price: 122.0 GBP
Availability: OutOfStock

£122.00 GBP

Tax included. Shipping calculated at checkout.

✓ Insured Express Delivery (1–3 Working Days)

Fully tracked & insured for high-value items.

You're £128.0 away from FREE Express Delivery

Excludes hard boards, kayaks & fixed/2-piece paddles.

by Red Paddle Co

Size

🔥 Only 1 Available – Ready to Ship Today

Type: Changing

Quantity

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✓Trusted UK Specialist Since 2009

✓Insured & Tracked Delivery

✓14 Day Returns on Unused Items

✓Available for Collection at The SUP Store

Ready in 1–3 Working Days

Buy with confidence – Expert advice available before & after purchase.

Red Paddle Co EVO Pro Changing Robe, UNISEX – Forest Green is a fir-toned outer with burnt orange lining.

Stay warm, dry, and ready for anything with the Red Paddle Co EVO Pro Robe in Admiral Blue. Built with 15,000mm waterproof protection, 8,000g/m² breathability, and a plush Sherpa fleece lining, it’s designed to keep the cold out while drying you fast after time on the water.

The EVO Pro enhances our acclaimed change robe with technically advanced features and an industry-leading specification. Developed by leading apparel experts, the best got even better.

Whether you’re stepping off your paddleboard, coming out of the sea, or standing on the sidelines, the EVO Pro offers unbeatable warmth and all-weather protection.

Key Features

15k Waterproof / 8k Breathable Outer Shell – blocks rain and wind while letting moisture escape.
Recycled Materials + PFC-Free Coating – eco-friendly, hard-wearing design.
Sherpa Fleece Lining – soft, cosy, and quick drying.
Adjustable Cuffs & Side Panels – tailored fit and freedom of movement.
Peaked Hood & Baffled Zip – keeps warmth in, keeps weather out.
Reflective Detailing – added safety in low light.

Why Choose Red Paddle EVO?

Trusted by paddlers, sea dippers, and outdoor adventurers for all-season warmth.
Oversized fit gives you space to change inside without hassle.
Ideal for paddleboarding, surfing, wild swimming, dog walking, camping, and more.

Why Buy From Us?

We are a trusted Red Paddle retailer since 2009, with hands-on experience helping paddlers find the right kit. Order online for free UK shipping over £100, or pop into The SUP Store, Christchurch to try on in person.