Spend £250+ & get FREE Express Delivery (1–3 Days) | £1.99 Standard on £100–£249 | £4.94 under £100. Excludes hard boards, kayaks & fixed/2-piece paddles.

Returns & Refunds Policy

1. Responsibility After Delivery

Once an order has been delivered to the delivery address provided and confirmed by the courier (including GPS tracking or photographic proof of delivery), responsibility for the goods transfers to the customer.
We are not responsible for loss, theft, or damage after delivery has taken place.
Suspected theft must be reported to the police by the customer.

2. Returns – Within 14 Days Only

Return requests must be submitted within 14 calendar days from the date of delivery. Requests received after this period will not be accepted.

To be eligible for a return, the item must be:
• Unused
• In original packaging
• In resaleable condition
• Accompanied by proof of purchase
• Pre-approved by us in writing before being sent back

All return shipping costs are the responsibility of the customer, along with any damage or loss during transit (insured return recommended).

We reserve the right to refuse returns that do not meet these requirements.

3. Refunds

Refunds are issued only after the item has been received, inspected, and approved.
Deductions may be applied for:
• Damage
• Missing packaging or parts
• Cleaning or repair costs
• Re-stocking fees (up to 20%)

Refunds are made to the original payment method only.

4. Non-Returnable & Non-Refundable Items

These items cannot be returned or refunded:

• Deposits (non-refundable once paid)
• Sale or discounted items
• Paddleboards, kayaks & watersports equipment used on the water
• Custom, special-order or pre-order items
• Items damaged after delivery
• Gift cards

5. Damaged or Incorrect Items

Any issues must be reported within 24 hours of delivery, with:
• Photos of the item and packaging
• Order number and tracking information

Claims without supporting evidence may be rejected.

6. Refused or Failed Deliveries

If delivery is refused or fails due to incorrect address or no one available to receive the goods, the customer is responsible for:
• Original delivery costs
• Return delivery costs
• Any re-stocking fees

7. Order Cancellations

Orders may be cancelled only before dispatch.
Once dispatched, the 14-day returns policy applies.

8. Chargebacks & Payment Disputes

Where delivery has been confirmed by a courier with tracking or photographic proof, we will submit full evidence to the payment provider.
Successful delivery overrides claims of non-receipt.

9. Statutory Rights

Nothing in this policy affects your legal rights under UK consumer law.

Contact Us or Return to the following address with your order number and name inside.

Please return using Royal Mail

If you have any questions, please contact us:
info@thesupstore.co.uk

The SUP Store

Little Avon Marina
Stony Lane South
Christchurch, Dorset
BH23 1HW

Special Offers - The SUP Store

Special Offers

Everyone loves a bargain! Browse our best offers, including used kit. Whilst stocks last only.

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54 products

Aztron Mercury 10’10” All - Round 2024 Inflatable Paddleboard – Double Chamber iSUP for Stability, Glide & All - Day AdventureThe SUP Store10'10
Quick buy
Aztron Mercury 10’10” All-Round 2024 Inflatable Paddleboard – Double Chamber iSUP for Stability, Glide & All-Day Adventure
Aztron
£498.00 GBP
Starboard Lima Prepreg Carbon 2024The SUP StoreLfixed length paddle
Quick buy
Starboard Lima Prepreg Carbon 2024
Starboard
£348.00 GBP £399.00 On Sale
Aztron Neo Neoprene JacketThe SUP StoreSAztron
Quick buy
Aztron Neo Neoprene Jacket
Aztron
£59.00 GBP
FLOW 5mm Round Toe Wetsuit Boots – Warm, Flexible Watersports BootiesThe SUP StoreUSA 6 / 38 EURsooruz
Quick buy
FLOW 5mm Round Toe Wetsuit Boots – Warm, Flexible Watersports Booties
Soöruz
£45.00 GBP £70.00 On Sale
Soöruz Flow RT 3mm Surf BootsThe SUP StoreUSA 7 / 39 EURsooruz
Quick buy
Soöruz Flow RT 3mm Surf Boots
Soöruz
From £40.00 GBP £55.00 On Sale
GURU 3mm Neoprene Gloves – Warm, Glued Seam Gloves for SUP, Surf & WatersportsThe SUP StoreMsooruz
Quick buy
GURU 3mm Neoprene Gloves – Warm, Glued Seam Gloves for SUP, Surf & Watersports
Soöruz
£46.00 GBP
Aztron Lunar 2.0 - 9'9" All - RoundThe SUP Storeall round inflatable
Quick buy
Aztron Lunar 2.0 - 9'9" All-Round
Aztron
£290.00 GBP £419.00 On Sale
Beach Bum Brobe Mint Green | Warm, Waterproof Changing Robe UKThe SUP StoreSmall: 5' - 5'7"Beach Bum
Quick buy
Beach Bum Brobe Mint Green
Beachbum
£114.00 GBP £130.00 Sold Out

1 review
Aquatone Vision Youth Alloy 3 Part PaddleThe SUP StoreAquatone
Quick buy
Aquatone Vision Youth Alloy 3 Part Paddle
Aquatone
£29.00 GBP
Infinity EVERREADY Team Elite Carbon – All - Conditions Race SUP for Speed, Stability & Elite PerformanceThe SUP Store14 X 21.5 (280L)Infinity
Quick buy
Infinity EVERREADY
Infinity
£3,323.00 GBP
Aztron Neo Nova 9'The SUP Storeall round inflatable
Quick buy
Aztron Neo Nova 9'
Aquatone
£199.00 GBP £399.00 On Sale
Surflogic Pro key LockThe SUP Storekey lock
Quick buy
Surflogic Pro key Lock
Surflogic
£46.00 GBP £55.00 On Sale
Starboard Sprint Airline Inflatable PaddleboardThe SUP Store14'0" x 27"race inflatable
Quick buy
2025 Starboard Sprint Airline
Starboard
£1,084.00 GBP
Infinity Wide Speed SUP – Stable, Fast Performance Surf SUP for Progressing Riders & Confident SurfingThe SUP Store8'2" X 32" (126L)Infinity
Quick buy
Infinity Wide Speed
Infinity
£1,727.00 GBP £2,195.00 On Sale
Red Paddle Co EVO Pro Changing Robe – Stealth Black | 15k Waterproof, Warm & EcoThe SUP StoreSmall 5'0" - 5'3"changing robe
Quick buy
Red Paddle Co EVO Pro Changing Robe - Stealth Black
Red Paddle Co
£122.00 GBP
Red Paddle Co EVO Pro Changing Robe – Forest Green | 15k Waterproof, Warm & EcoThe SUP StoreSmall 5'0" - 5'3"changing robe
Quick buy
Red Paddle Co EVO Pro Changing Robe - Forest Green
Red Paddle Co
£122.00 GBP
Vaikobi Flexforce 4/3MM Back Zip STEAMERThe SUP StoreMvaikobi
Quick buy
Vaikobi Flexforce 4/3MM Back Zip STEAMER
vaikobi
£80.00 GBP £260.00 On Sale
Beach Bum Brobe Sand/Creme | Warm, Waterproof Changing Robe UKThe SUP StoreSmall: 5' - 5'7"Beach Bum
Quick buy
Beach Bum Brobe Sand
Beachbum
£114.00 GBP £130.00 On Sale
Red Paddle Co EVO Pro Changing Robe – Sage Green | 15k Waterproof, Warm & EcoThe SUP StoreSmall 5'0" - 5'3"changing robe
Quick buy
Red Paddle Co EVO Pro Changing Robe - Sage Green
Red Paddle Co
£122.00 GBP
Soöruz Session HoodThe SUP StoreMsooruz
Quick buy
Soöruz Session Hood
Soöruz
From £30.00 GBP £45.00 On Sale
Infinity Wide Aquatic SUP Coral – Stable, Versatile All - Round Paddleboard for Surf, Cruise & Family FunThe SUP Store10'4Infinity
Quick buy
Infinity Wide Aquatic Coral
Infinity
£773.00 GBP £1,295.00 On Sale
Infinity Wide Aquatic SUP Blue – Stable, Versatile All - Round Paddleboard for Surf, Cruise & Family FunThe SUP Store10'4Infinity
Quick buy
Infinity Wide Aquatic Blue
Infinity
£967.00 GBP £1,295.00 On Sale
Beach Bum Brobe Pink| Warm, Waterproof Changing Robe UKThe SUP StoreSmall: 5' - 5'7"Beach Bum
Quick buy
Beach Bum Brobe Pink
Beachbum
£114.00 GBP £130.00 On Sale
Red Paddle Co EVO Pro Changing Robe – Admiral Blue | 15k Waterproof, Warm & EcoThe SUP StoreSmall 5'0" - 5'3"changing robe
Quick buy
Red Paddle Co EVO Pro Changing Robe – Admiral Blue
Red Paddle Co
£122.00 GBP
Surf Inflatable ShapesThe SUP StoreLongboard 10'0" x 30" x 4"starboard
Quick buy
Starboard Surf Inflatable Shapes
Starboard
From £806.00 GBP
2025 Starboard Longboard SUP Surf Paddleboard – Classic Style, Thin Rails & High - Performance Flow from Nose to TailThe SUP StoreLONGBOARD 9'5" x 30"starboard
Quick buy
Starboard Longboard Special Offers
Starboard
From £907.00 GBP
2025 Starboard Spice SUP Surf Paddleboard – The Quiver Killer for Speed, Power & Flow in Every WaveThe SUP Store8'2" X 30.75" (121 LITRES)starboard
Quick buy
Starboard Spice 2025
Starboard
From £1,028.00 GBP
SIC 14'0" RS Dragon FlyThe SUP Store14'0" x 24.5race board
Quick buy
SIC 14'0" RS Dragon Fly
SIC
£2,471.00 GBP £3,500.00 On Sale
Infinity Whiplash Paddle Uncut 7.5The SUP Storefixed length paddle
Quick buy
Infinity Whiplash Paddle Uncut 7.5
Infinity
£277.00 GBP £395.00 On Sale
Red Paddle Co EVO Pro Changing Robe – Sea Mist | 15k Waterproof, Warm & EcoThe SUP StoreSchanging robe
Quick buy
Red Paddle Co EVO Pro Changing Robe – Sea Mist | 15k Waterproof, Warm & Eco
Red Paddle Co
£125.00 GBP
2026 Starboard Whopper Surf Paddleboard – Ultra - Stable Performance SUP for Easy Waves, Progression & Maximum FunThe SUP Store9'0" X 33"starboard
Quick buy
Starboard Whopper
Starboard
From £1,260.00 GBP

1 review
Starboard Wedge Surf Paddleboard – Stable Performance Surf SUP for Progression, Control & All - Condition Wave RidingThe SUP Store9'2" x 32" 160Lhard board
Quick buy
Starboard Wedge
Starboard
£967.00 GBP £1,199.00 On Sale
2025 Starboard All Star SUP Race Board – The Ultimate All - Conditions Racer, Refined, Faster & More Stable Than EverThe SUP Store24.5"race board
Quick buy
2025 Starboard All Star
Starboard
From £1,917.00 GBP £2,300.00 On Sale
Enduro Tiki Tech Sun 3 pieceThe SUP Store3pc adj. 26mm S40 Small3 piece paddle
Quick buy
Enduro Tiki Tech Sun 3 piece
Starboard
£151.00 GBP £239.00 On Sale
2025 Starboard iGO Tikhine Sun Inflatable SUP – Light, Fast & Fun All - Round Performance with Premium FeaturesThe SUP StorePackage - No paddlestarboard
Quick buy
2025 Starboard iGO Tikhine Sun Inflatable SUP – Light, Fast & Fun All-Round Performance with Premium Features
Starboard
£448.00 GBP £749.00 On Sale
Infinity B - Line Twin Surf Paddleboard – High - Performance Twin - Fin SUP for Speed, Flow & Modern Performance SurfingThe SUP Store8'2" x 30" (115L)Infinity
Quick buy
Infinity B-Line Twin
Infinity
£2,191.00 GBP
Infinity 14'0" Blackfish FlatdeckThe SUP Store14 X 21.5 X 257L - BLACK/ GREYInfinity
Quick buy
2024 Infinity Blackfish Flatdeck
Infinity
From £2,183.00 GBP £3,095.00 On Sale
Aztron Lunar 3 9’9” All - Round 2024 Inflatable Paddleboard – Double Chamber iSUP for Stability, Glide & All - Condition FunThe SUP Storeall round inflatable
Quick buy
Aztron Lunar 3 9’9” All-Round 2024
Aztron
£473.00 GBP
Used 2023 14X23" Starboard All StarThe SUP Storerace board
Quick buy
Used 2023 Starboard All Star
Starboard
£1,384.00 GBP
2025/26 Starboard Whopper SUP Surf Paddleboard – Super Stable, Wave - Ready & Reimagined for Speed and StyleThe SUP StoreWHOPPER 9' X 33"starboard
Quick buy
2025 Starboard Whopper SUP Surf Paddleboard – Super Stable, Wave-Ready & Reimagined for Speed and Style
Starboard
From £857.00 GBP
Tao Surf 10 ft 6 AT ArtThe SUP StoreSIC
Quick buy
SIC Tao Surf (AT) Art
SIC
£605.00 GBP £1,050.00 On Sale
SIC 14'0" RST Super FlyThe SUP StoreSIC RST 14'0" x 24.5race board
Quick buy
SIC RST Super Fly
SIC
From £3,429.00 GBP £3,500.00 On Sale
Infinity Quick Strike Paddle Uncut 7.5The SUP Storefixed length paddle
Quick buy
Infinity Quick Strike Paddle Uncut 7.5
Infinity
£363.00 GBP £399.00 On Sale
Infinity Flash Paddle Uncut 7.5The SUP Storefixed length paddle
Quick buy
Infinity Flash Paddle Uncut 7.5
Infinity
£318.00 GBP £450.00 On Sale
Infinity Whiplash 14'0" Hollow Dugout – Elite Carbon Race SUP for Maximum Speed, Glide & EfficiencyThe SUP Store14 X 21 X (254L)hard board
Quick buy
Infinity Whiplash
Infinity
£1,892.00 GBP £3,699.00 On Sale
SIC 14'0" Bullet Downwind Series Sup C - TEC DFThe SUP StoreSIC Bullet 14'0" x 30"SIC
Quick buy
SIC 14'0" Bullet Downwind Series Sup C-TEC DF
SIC
£1,792.00 GBP £2,200.00 On Sale
SIC Tao Tough TechThe SUP StoreSIC TAO SURF 10'6 x 31.5 TOUGHSIC
Quick buy
SIC Tao Tough Tech
SIC
From £578.00 GBP £775.00 On Sale
SIC Okeanos Expedition AirThe SUP Store12'6"
Quick buy
SIC Okeanos Expedition Air
SIC
From £949.00 GBP £1,150.00 On Sale
SIC Okeanos Air GlideThe SUP Store11'0x29"SIC
Quick buy
SIC Okeanos Air Glide
SIC
£434.00 GBP £840.00 On Sale
Infinity Round Nose Blurr Surf SUP – Fast, Stable Performance Board for Shortboard - Style Surfing & SUP ControlThe SUP Store7.11 x 28 (98L)Infinity
Quick buy
Infinity Round Nose Blurr
Infinity
£1,642.00 GBP £2,195.00 On Sale