Spend £250+ & get FREE Express Delivery (1–3 Days) | £1.99 Standard on £100–£249 | £4.94 under £100. Excludes hard boards, kayaks & fixed/2-piece paddles.

Returns & Refunds Policy

1. Responsibility After Delivery

Once an order has been delivered to the delivery address provided and confirmed by the courier (including GPS tracking or photographic proof of delivery), responsibility for the goods transfers to the customer.
We are not responsible for loss, theft, or damage after delivery has taken place.
Suspected theft must be reported to the police by the customer.

2. Returns – Within 14 Days Only

Return requests must be submitted within 14 calendar days from the date of delivery. Requests received after this period will not be accepted.

To be eligible for a return, the item must be:
Unused
• In original packaging
• In resaleable condition
• Accompanied by proof of purchase
Pre-approved by us in writing before being sent back

All return shipping costs are the responsibility of the customer, along with any damage or loss during transit (insured return recommended).

We reserve the right to refuse returns that do not meet these requirements.

3. Refunds

Refunds are issued only after the item has been received, inspected, and approved.
Deductions may be applied for:
• Damage
• Missing packaging or parts
• Cleaning or repair costs
Re-stocking fees (up to 20%)

Refunds are made to the original payment method only.

4. Non-Returnable & Non-Refundable Items

These items cannot be returned or refunded:

Deposits (non-refundable once paid)
Sale or discounted items
• Paddleboards, kayaks & watersports equipment used on the water
• Custom, special-order or pre-order items
• Items damaged after delivery
• Gift cards

5. Damaged or Incorrect Items

Any issues must be reported within 24 hours of delivery, with:
• Photos of the item and packaging
• Order number and tracking information

Claims without supporting evidence may be rejected.

6. Refused or Failed Deliveries

If delivery is refused or fails due to incorrect address or no one available to receive the goods, the customer is responsible for:
• Original delivery costs
• Return delivery costs
• Any re-stocking fees

7. Order Cancellations

Orders may be cancelled only before dispatch.
Once dispatched, the 14-day returns policy applies.

8. Chargebacks & Payment Disputes

Where delivery has been confirmed by a courier with tracking or photographic proof, we will submit full evidence to the payment provider.
Successful delivery overrides claims of non-receipt.

9. Statutory Rights

Nothing in this policy affects your legal rights under UK consumer law.

Contact Us or Return to the following address with your order number and name inside.

Please return using Royal Mail

If you have any questions, please contact us:
info@thesupstore.co.uk

The SUP Store

Little Avon Marina
Stony Lane South
Christchurch, Dorset
BH23 1HW

FREE Insured Express Delivery (1–3 working days) Included

SIC Tao Tough Tech

£788.00 GBP Regular price
Tax included. Shipping calculated at checkout.
✓ Insured Express Delivery (1–3 Working Days)
Fully tracked & insured for high-value items.
by SIC
🔥 Only 1 Available – Ready to Ship Today
Type: Paddleboards
Secure Checkout
Trusted UK Specialist Since 2009
Insured & Tracked Delivery
14 Day Returns on Unused Items
Available for Collection at The SUP Store
Ready in 1–3 Working Days
Buy with confidence – Expert advice available before & after purchase.

TAO SURF FIT

The TAO Surf series is inspired by traditional design. The generous widths make the board stable, which comes in handy when punching through the shore break or standing out in the lineup. The Tao Surf is also a beautiful cruising board for flat water conditions with a moderate rocker line that tracks and glides nicely through the water. It can accommodate multiple fin configurations (single fin or thruster setup). The overall volume is designed to suit the whole family.

 

KEY FEATURES & BENEFITS

MODERATE ROCKER PROFILE AND TAPERED RAILS Ideal for flat-water glide and wave surf performance

MOLDED EPS FOAM CORE Watertight, lightweight durable and recyclable

ULTRA-DURABLE EXTERNAL SHELL Nearly ding-proof polyethylene for worry-free use

ATTACHMENT POINTS AND BUNGEE ON DECK To secure gear

SOFT AND GRIPPY EVA FOAM DECK PAD Comfort and control

ERGO-GRIP CARRY HANDLE Ease of transport and less fatigue

FCS II TOOL-FREE REMOVABLE CENTER FIN Tracking and surf performance (side fins optional - sold separately)

ZERO WASTE MANUFACTURING PROCESS

TECHNICAL SPECS

  • One Foot Off Nose 20.9" / 53.2 cm
  • One Foot Off Tail 19.6" / 49.7 cm
  • Handle Type Ergo-Grip
  • Finbox Configuration Set Up Single US box + 2 FCS
  • Supplied fin(s) FCS II CONNECT Dolphin 10"
  • Product Type Rigid composite
  • Technology Tough-Tec
  • Country of Manufacture France

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