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Returns & Refunds Policy

1. Responsibility After Delivery

Once an order has been delivered to the delivery address provided and confirmed by the courier (including GPS tracking or photographic proof of delivery), responsibility for the goods transfers to the customer.
We are not responsible for loss, theft, or damage after delivery has taken place.
Suspected theft must be reported to the police by the customer.

2. Returns – Within 14 Days Only

Return requests must be submitted within 14 calendar days from the date of delivery. Requests received after this period will not be accepted.

To be eligible for a return, the item must be:
Unused
• In original packaging
• In resaleable condition
• Accompanied by proof of purchase
Pre-approved by us in writing before being sent back

All return shipping costs are the responsibility of the customer, along with any damage or loss during transit (insured return recommended).

We reserve the right to refuse returns that do not meet these requirements.

3. Refunds

Refunds are issued only after the item has been received, inspected, and approved.
Deductions may be applied for:
• Damage
• Missing packaging or parts
• Cleaning or repair costs
Re-stocking fees (up to 20%)

Refunds are made to the original payment method only.

4. Non-Returnable & Non-Refundable Items

These items cannot be returned or refunded:

Deposits (non-refundable once paid)
Sale or discounted items
• Paddleboards, kayaks & watersports equipment used on the water
• Custom, special-order or pre-order items
• Items damaged after delivery
• Gift cards

5. Damaged or Incorrect Items

Any issues must be reported within 24 hours of delivery, with:
• Photos of the item and packaging
• Order number and tracking information

Claims without supporting evidence may be rejected.

6. Refused or Failed Deliveries

If delivery is refused or fails due to incorrect address or no one available to receive the goods, the customer is responsible for:
• Original delivery costs
• Return delivery costs
• Any re-stocking fees

7. Order Cancellations

Orders may be cancelled only before dispatch.
Once dispatched, the 14-day returns policy applies.

8. Chargebacks & Payment Disputes

Where delivery has been confirmed by a courier with tracking or photographic proof, we will submit full evidence to the payment provider.
Successful delivery overrides claims of non-receipt.

9. Statutory Rights

Nothing in this policy affects your legal rights under UK consumer law.

Contact Us or Return to the following address with your order number and name inside.

Please return using Royal Mail

If you have any questions, please contact us:
info@thesupstore.co.uk

The SUP Store

Little Avon Marina
Stony Lane South
Christchurch, Dorset
BH23 1HW

FREE Insured Express Delivery (1–3 working days) Included

SIC 14'0" Bullet Downwind Series Sup C-TEC DF

£1,792.00 GBP Regular price £2,200.00
Tax included. Shipping calculated at checkout.
✓ Insured Express Delivery (1–3 Working Days)
Fully tracked & insured for high-value items.
✓ FREE Express Delivery Included
1–3 working days
by SIC
🔥 Only 1 Available – Ready to Ship Today
Type: Boards
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Available for Collection at The SUP Store
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Buy with confidence – Expert advice available before & after purchase.
2024/25 SIC Bullet Downwind Series Sup C-TEC DF

 This board has been years in the making as the Bullets from 2019, and previous have truly become a class of their own for not only downwind paddling - where it has won innumerable races - but also for touringfitnessand beyond


With that said, the Bullet has won Best Board Overall and Best All-Around Board at the SUPConnect Awards. It has won accolades from Men’s Health and Outside Magazine, to mention a few. With this kind of legacy and following, we had to take extra time and care to ensure that this new Bullet was truly a significant evolution from its predecessors. We looked at everything that was truly appreciated in the Bullet and added new features that we have since learned from the Bayonet and RS series boards, and worked them all into this Swiss Army Knife™ of paddleboards.



The BULLET (DF) has truly become a classic and both defined and dominated downwind and fitness/touring for years.
The Bullet has won SUPConnect awards for Best Board Overall and Best All Around Board and won accolades from Men’s Health and Outside Magazine to mention a few. With this kind of legacy we had to take extra time and care on this newly designed Bullet to ensure that this updated shape was a significant evolution from its predecessors.

We kept and fine tuned the design starting with the rocker line which is similar to the back end of the Bullet v2 but with more nose rocker more closely related to the original Bullet v1 and F14. We added a similar nose and volume as the Bayonet which recovers extremely well when the board does poke. The deck shape sheds water quickly. The widened chisel tail and the squared up rails with forgiving under-tuck handle exceptionally well in side chop, side slipping into an ocean swell, and surfing waves as well as providing additional rail-to-rail stability. We added a slight convex to the bottom nose section to mitigate nose slap when paddling head to wind.

The Bullet (DF) handles any condition even better than its predecessors while being faster, more stable, forgiving, and more durable.

The BULLET (DF) comes standard with:
- Dragon Fly (DF) construction: full oak wood veneer wrapping the core - tip-to-tail / 360-degree rail-to-rail wrap
- 7.0’’ Weedless 3K Carbon fin
- EZ-Grab handle
- Bungee tie downs
- Leash plug
- Gore-Tex™ breather vent
- Action camera mount on nose

The 2022 SIC 14'0" Bullet DF comes with:

  • Bullet DF Board
  • 7" Weedless 3K Carbon Fin
  • Coiled Leash

The 2022 SIC 14'0" x 27.5" Bullet DF measures -

  • Length - 14'0" feet / 426.7 cm
  • Width - 27.5" inches / 
  • Volume - 291 litres
  • Rider Weight - Up to 265 lbs / 120.2 kg
  • Weight - 33.3 lbs / 15.1 kg

The 2022 SIC 14'0" x 30" Bullet DF measures - 

  • Length - 14'0" feet / 426.7 cm
  • Width - 30" inches / 
  • Volume - 318 litres
  • Rider Weight - Up to 275 lbs / 124.7 kg
  • Weight - 33.5 lbs / 15.2 kg